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Recruitment + HR Support for SME Founders | Hermitage Consultancy
Erin Coleclough working with an SME client - recruitment and HR support combined

Recruitment, HR & Training, all under one roof, on a fixed monthly price.  Simple! 

Running a team is the hardest part of running a business. 

I make it the easiest!

Most SME founders end up paying twice for people problems - 15-20% to a recruitment agency every time they hire, plus the cost (in time, stress and risk) of figuring out the HR stuff alone.

Hermitage fixes that. One trusted People Partner for hiring, HR, and the day-to-day people work in between - on a fixed monthly retainer that's easy to budget for.

Prices are bespoke - I understand what being a small business owner means, I'm here to help you grow a successful company, not bleed you dry.  

If your business thrives, so does mine! 

Three areas. One person.

Everything Hermitage does sits across three areas - and most clients use different consultants for these services... WHY? 

I'll get to know your business, understand your culture and grasp your goals - then quietly deliver whilst you're left free to run your business.  

Recruitment

Finding and placing the right people. 22 years of doing this properly - which means I don't just send CVs, I scope the role, understand your culture, and only put people in front of you who are genuinely worth your time.

  • Bespoke hiring briefs - per role, per hire
  • Targeted advertising and outreach (no spray and pray)
  • CV screening and shortlisting
  • Interview support and structured assessment
  • Offer management and onboarding plans
  • 95% placement retention rate
  • Free replacement guarantee on every hire

HR / People Partner Support 

The stuff that lands on your desk and doesn't go away. Tough conversations. Probation reviews. Performance issues. Policies that need updating. Questions about employment law you're nervous to Google.

You get me, on call, every month - so you've got someone sensible to ring before things escalate.

  • Hours-included HR advisory each month (varies by package)
  • Tough conversation prep and coaching
  • Performance and probation support
  • Employment law guidance and policy reviews
  • Manager support and capability building
  • Sounding-board access whenever you need it

Training

Most teams underperform not because the people are wrong - but because their managers were never properly trained. I run practical workshops and training sessions, focused on the stuff that actually moves the needle.

  • Manager interview training
  • Staff retention workshops
  • EVP development - making your business the place people want to stay
  • Half-day workshops on topics of your choosing

"Most of our retained clients save more on recruitment fees than they spend on their retainer. That is not a sales pitch. That is just good maths."

The easiest first step is a Free Hiring MOT.

20 minutes. No agenda, no sales pitch. We'll look at where things are working, where they're not, and whether Hermitage is the right fit for you. 

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